Refund policy

Since every customer we serve has unique needs and job requirements, we do not offer a set or fixed refund policy but instead will do everything in our power to ensure you have a positive customer experience.

You can always contact us for any return questions at support@coastalprinthouse.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom printed products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.